Privacy Policy
Last Updated: July 21, 2026
Funnel Pulse is a brand operated by Coda Media Solutions LLC ("Company," "we," "us," or "our"). This Privacy Policy governs data collection by us and our affiliates when you purchase or use funnelpulse.com and our funnel monitoring software and related services (collectively, the "Services").
We are registered in Florida, United States, with our registered office at 9720 58th St E, Parrish, FL 34219.
By accessing or using the Services, you agree to this policy, which may change from time to time to better reflect our practices and applicable laws. Your continued use after we make any changes constitutes acceptance of those changes.
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1. Children Under the Age of 18
Our Services are business tools intended for users who are at least 18 years old. Use of our Services by minors is strictly prohibited. We do not knowingly collect personal information from children. If we learn we have collected information from a child without appropriate consent, we will delete it. If you believe we might have information from or about a child, please contact us using the details in Section 10.
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2. Types of Information We Collect
Information You Provide Directly
- **Account information:** name, email address, company name, and password.
- **Billing information:** billing name, address, and payment details, processed through our third-party payment processor.
- **Funnel configuration data:** URLs, checkout flow steps, and other details you enter so we can monitor your funnels.
- **Communications:** anything you send us through support, forms, surveys, or feedback.
Information Collected Automatically
As you interact with the Services, we may automatically collect details about your equipment, browsing actions, and usage patterns, including IP address, browser type, device information, and pages or features used. We use cookies and similar technologies for this purpose. You may refuse cookies through your browser settings, though some parts of the Services may not function properly as a result.
Information Generated by Monitoring Features (Including FlowTrace)
Our monitoring features, including FlowTrace, use automated browser sessions that move through the funnel URLs you provide, in the same way a real visitor would, up to and including checkout steps. This generates screen recordings, performance and uptime data, and records of whether an automated checkout attempt succeeded or failed.
**You are responsible for using test payment credentials or authorized test transactions when configuring funnels for automated checkout monitoring.** We are not responsible for charges or other consequences resulting from live, non-test transactions initiated through funnel configurations you provide.
This policy does not apply to third-party sites that may link to, or be accessible from, the Services. We do not control third parties' tracking technologies, and your interactions with those sites are governed by their own privacy policies.
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3. How We Use Your Information
We use information we collect to:
- Provide and operate the Services, including running automated funnel health checks and generating your Pulse Score and related reports
- Send alerts about detected funnel issues
- Provide notices about your account or subscription, including billing, expiration, and renewal notices
- Fulfill any other purpose for which you provided the information
- Carry out our obligations and enforce our rights under any agreement between you and us
- Comply with legal obligations
- Any other purpose disclosed to you with your consent
If you are an EU resident, we collect and use personal data only where we have a valid legal basis to do so under the GDPR (consent, legitimate interest, performance of a contract, or legal obligation).
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4. Who We Share Your Information With
We may disclose aggregated or de-identified information without restriction.
We may disclose personal information to:
- Our team members, contractors, service providers, and affiliates who have a business need to know (e.g., hosting on Microsoft Azure, payment processing, ClickFunnels network access where applicable)
- A buyer or successor in connection with a merger, acquisition, reorganization, or sale of assets
- Comply with a court order, law, legal process, or government request
- Enforce our Terms of Service or other agreements, including for billing and collection
- Protect the rights, property, or safety of the Company, our customers, or others
We do not sell your personal information.
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5. How We Protect Your Information
We may store personal data in any region where we or our service providers maintain facilities. We use reasonable processes and practices designed to protect personal information from accidental loss and unauthorized access, use, alteration, or disclosure. Transmission of information over the internet is never completely secure, and we cannot guarantee the security of information transmitted to the Services. We are not responsible for circumvention of any privacy settings or security measures on the Services.
We retain personal data only as long as needed to fulfill the purposes described in this policy, consistent with your subscription tier's history retention (e.g., 90-day or 1-year history), or as required by law, after which it will be anonymized, deleted, or isolated.
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6. Accessing and Correcting Your Information
You can request to access, correct, or delete personal information you've provided to us by contacting us using the details in Section 10. We may decline a request if we believe fulfilling it would violate a law or legal requirement, or cause the information to become inaccurate.
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7. International Users
The Services are operated from the United States. If you access the Services from another region with data protection laws that differ from those in the United States, your continued use means you are transferring your data to, and agreeing to have it processed in, the United States.
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8. Cookies
We use cookies and similar technologies to operate the Services, keep you signed in, remember settings, and understand usage patterns. You can control cookies through your browser settings.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date and, where appropriate, communicated to you directly. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.
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10. Contact Us
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Coda Media Solutions LLC (d/b/a Funnel Pulse)
96 Cliffview Dr, Asheville NC 28803
United States
Email: support@funnelpulse.com