Terms of Service
Last Updated: July 21, 2026
These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Coda Media Solutions LLC ("Company," "we," "us," or "our"), the operator of the Funnel Pulse brand, concerning your access to and use of funnelpulse.com and the Funnel Pulse software platform and related services (collectively, the "Service").
We are registered in Florida, United States, with our registered office at 9720 58th St E, Parrish, FL 34219.
By accessing or using the Service, you agree to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND MUST DISCONTINUE USE IMMEDIATELY.
We reserve the right to make changes or modifications to these Terms at any time. We will alert you to changes by updating the "Last Updated" date, and you waive any right to receive specific notice of each change. Continued use of the Service after revised Terms are posted constitutes acceptance of those changes.
The Service is intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Service. The Service is not tailored to comply with industry-specific regulations such as HIPAA or FISMA; if your use would be subject to such laws, you may not use the Service.
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1. The Service
Funnel Pulse monitors the health of sales funnels, including uptime, checkout functionality, page speed, and search indexing status, and surfaces this information through a Pulse Score and related reports and alerts. Certain features, including FlowTrace, use automated browser sessions to move through your funnel, including checkout steps, to verify that a real visitor could complete a purchase. We may add, modify, or discontinue features of the Service at any time.
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2. Intellectual Property Rights
Unless otherwise indicated, the Service is our proprietary property, and all source code, databases, functionality, software, design, scoring methodology, text, and graphics (collectively, "Content"), along with the trademarks, service marks, and logos contained therein ("Marks"), are owned or controlled by us or licensed to us and protected by copyright, trademark, and other applicable laws. The Content and Marks are provided "AS IS" for your authorized business use only. No part of the Service, Content, or Marks may be copied, reproduced, republished, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service in accordance with your active subscription. We reserve all rights not expressly granted to you.
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3. User Representations and Registration
By using the Service, you represent and warrant that: (1) all registration and account information you submit is true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to agree to these Terms and are not a minor; (4) you will not access the Service through automated or non-human means except through the monitoring functionality we provide; (5) you will not use the Service for any illegal or unauthorized purpose; and (6) your use will not violate any applicable law or regulation.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, and must notify us promptly of any unauthorized use.
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4. Your Funnel Data and Responsibilities
You are solely responsible for:
- The accuracy of the funnel URLs, checkout flows, and other configuration data you provide
- Ensuring that any automated checkout testing (including FlowTrace) is configured using test payment credentials, sandbox environments, or transactions you are authorized to initiate and refund
- Any charges, order fulfillment triggers, inventory changes, or other consequences resulting from automated monitoring of a live, non-test checkout flow
- Ensuring you have the necessary rights and permissions for any funnel, website, or third-party platform you connect to the Service
- Complying with all applicable laws in your use of the Service
We are not responsible for losses arising from your failure to properly configure test transactions or from inaccurate funnel information you provide. You retain ownership of the funnel data and configuration information you submit; you grant us a limited license to access, process, and act upon it solely to provide and improve the Service.
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5. Prohibited Activities
You may not access or use the Service for any purpose other than that for which we make it available. As a user of the Service, you agree not to:
- Use the Service to monitor or interact with any website, funnel, or system you do not own or are not authorized to access
- Systematically retrieve data from the Service to build a competing product or a collection, compilation, or directory without our written permission
- Circumvent, disable, or interfere with security-related features of the Service
- Attempt to bypass measures designed to prevent or restrict access to the Service
- Copy, adapt, decompile, disassemble, or reverse engineer any software comprising the Service, except as permitted by applicable law
- Upload or transmit viruses, Trojan horses, or other harmful code, or interfere with the proper working of the Service
- Use the Service as part of any effort to compete with us, or resell, sublicense, or provide third-party access except as expressly permitted under your plan (e.g., authorized team seats or white-label reporting under an Agency plan)
- Use the Service in a manner inconsistent with any applicable law or regulation
We reserve the right to suspend or terminate accounts that violate this section.
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6. Third-Party Websites and Content
The Service may integrate with, link to, or rely on third-party platforms and content (e.g., ClickFunnels network access, payment processors, hosting infrastructure). Such third-party websites and content are not investigated, monitored, or verified by us, and we are not responsible for their accuracy, availability, or practices. If you access a third-party website or use third-party content through the Service, you do so at your own risk, and these Terms no longer govern that use. Any purchases or transactions made through third-party websites are exclusively between you and that third party.
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7. Subscriptions and Billing
- Access to the Service requires an active paid subscription. Current plans, features, and pricing are published on our website and may change from time to time.
- Subscriptions renew automatically on the applicable billing cycle unless canceled prior to renewal.
- Fees are billed in advance and, except as required by law or expressly stated otherwise, are non-refundable.
- We reserve the right to change subscription pricing with reasonable advance notice. Continued use after a price change takes effect constitutes acceptance of the new pricing.
- You are responsible for keeping payment information current. We may suspend or terminate access for failed or overdue payments.
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8. Corrections
The Service may contain typographical errors, inaccuracies, or omissions, including in descriptions, pricing, and availability. We reserve the right to correct any such errors and to change or update information on the Service at any time, without prior notice.
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9. Site Management and Modifications
We reserve the right, but not the obligation, to monitor the Service for violations of these Terms, take appropriate legal action against violators, restrict or disable access to any account or content in our sole discretion, and otherwise manage the Service to protect our rights and property. We reserve the right to change, modify, suspend, or discontinue all or part of the Service at any time without notice, and we will not be liable for any resulting loss, damage, or inconvenience. We cannot guarantee the Service will be available at all times.
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10. Term and Termination
These Terms remain in full force while you use the Service. We reserve the right, in our sole discretion and without notice or liability, to deny access to or terminate your account for any reason, including breach of these Terms or applicable law. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing cycle. Sections of these Terms that by their nature should survive termination (including Sections 2, 12, 13, 14, and 17) will survive.
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11. Governing Law
These Terms and your use of the Service are governed by and construed in accordance with the laws of the State of Florida, applicable to agreements made and to be entirely performed within Florida, without regard to its conflict of laws principles.
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12. Dispute Resolution
**Informal Negotiations.** To expedite resolution and control costs, before initiating arbitration, you and we agree to first attempt to negotiate any dispute, controversy, or claim related to these Terms (a "Dispute") informally for at least thirty (30) days, commencing upon written notice from one party to the other.
**Binding Arbitration.** If the parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved through binding arbitration, except as set out below. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes, available at www.adr.org. Except as otherwise required by applicable AAA rules or law, the arbitration will take place in the county of our registered office in Florida. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.
If a Dispute proceeds in court rather than arbitration instead, it will be brought in the state or federal courts located in Florida, and the parties consent to personal jurisdiction there and waive any objection based on forum non conveniens.
**Restrictions.** Any arbitration is limited to the Dispute between the parties individually. No arbitration will be joined with any other proceeding, and there is no right to arbitrate any Dispute as a class action or in a representative capacity.
**Exceptions.** Disputes concerning intellectual property rights, allegations of theft, unauthorized use, or claims for injunctive relief are not subject to the informal negotiation or arbitration requirements above.
No Dispute may be brought more than one (1) year after the cause of action arose.
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13. Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT MONITORING WILL DETECT EVERY POSSIBLE FUNNEL ISSUE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. WE ASSUME NO LIABILITY FOR ERRORS OR INACCURACIES IN CONTENT, UNAUTHORIZED ACCESS TO OUR SERVERS OR THE INFORMATION STORED THEREIN, INTERRUPTIONS IN TRANSMISSION, OR ANY BUGS OR HARMFUL CODE TRANSMITTED THROUGH THE SERVICE BY ANY THIRD PARTY.
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14. Limitation of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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15. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its subsidiaries, affiliates, and their respective officers, agents, and employees from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, arising out of or related to: (1) your use of the Service; (2) your breach of these Terms; (3) your violation of any representations or warranties in these Terms; or (4) your violation of the rights of a third party, including intellectual property rights.
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16. User Data
We maintain certain data you transmit to the Service to manage its performance and your use of it. Although we perform routine backups, you are solely responsible for all data you transmit or that relates to your activity on the Service. We have no liability for any loss or corruption of such data.
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17. Electronic Communications
Visiting the Service, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications from us, and agree that electronic agreements, notices, and disclosures satisfy any legal requirement that such communications be in writing.
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18. California Users and Residents
If a complaint with us is not satisfactorily resolved, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
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19. Miscellaneous
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service. Our failure to enforce any right or provision will not operate as a waiver of that right or provision. We may assign our rights and obligations under these Terms at any time; you may not assign these Terms without our prior written consent. If any provision is found unenforceable, that provision is severable and does not affect the remaining provisions. Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between you and us.
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20. Contact Us
To resolve a complaint regarding the Service or to receive further information, contact us at:
Coda Media Solutions LLC (d/b/a Funnel Pulse)
96 Cliffview Dr, Asheville, NC 28803
United States
Email: support@funnelpulse.com